Open safety recalls
NHTSA's recalls for the vehicle's year, make and model, on the repair order, the inspection and the customer's estimate.
Once a vehicle has a year, make and model, BayRobin checks NHTSA's free recall list for it. The list is saved on the vehicle and checked again after a week, or as soon as the year, make or model changes.
On the repair order and the inspection
A banner shows, for example, “2 open safety recalls for 2017 Toyota Camry”. Click Show the recalls to see each one's component, what's wrong, the remedy and the NHTSA campaign number. Click Check recalls to check again now.
NHTSA lists recalls by year, make and model, not by VIN. A recall on the list may not cover this exact vehicle, or may already be fixed. Check the VIN at nhtsa.gov/recalls to be sure.
Done, or not this vehicle
When the recall work is done, or the VIN check shows it doesn't apply, click Done / not this vehicle on that recall. It stops showing for this vehicle, for you and for the customer.
What the customer sees
The estimate page you text the customer has a short notice: the recalls NHTSA lists for their year, make and model, that they may apply to this vehicle, that recall repairs are free at a dealer, and a link to check their VIN at nhtsa.gov/recalls.
Dealers do recall repairs for free. Telling the customer about one builds trust, even when the work goes to the dealer.