Free tech efficiency calculator

Technician efficiency calculator per tech and team

Enter each technician's flagged hours, hours clocked on jobs and hours at work. See efficiency, productivity and overall for every tech and for the whole shop.

Free, no sign-upRuns in your browserNothing is uploaded
TechnicianFlagged hrsClocked on jobsAvailable hrsEfficiencyProductivityOverall

Efficiency = flagged ÷ clocked on jobsHow fast work gets done vs the hours sold
Productivity = clocked on jobs ÷ availableHow much of the day is spent on cars
Overall = flagged ÷ availableHours sold per hour at work (= efficiency × productivity)

Flagged hours are the labor hours on the tech's closed repair orders. Available hours are the hours they were at work and paid (attendance). Use the same week or pay period for every column.

In short

Technician efficiency is flagged (billed) hours divided by hours clocked on jobs: 48 flagged in 40 clocked is 120%. Productivity is clocked job hours divided by hours available at work: 40 of 45 is 88.9%. Overall is flagged hours divided by available hours, 106.7%, and equals efficiency times productivity. Shops and software name these differently, so check the definitions.

How it works

How to use the Technician Efficiency Calculator

1

Add your technicians

One row per tech. Add or remove rows; names stay in your browser.

2

Enter three hour totals

Flagged hours, hours clocked on jobs, and hours available (at work and paid), for the same period.

3

Compare techs and the team

Efficiency, productivity and overall per tech, and team totals from the summed hours.

What it does

What the technician efficiency calculator works out

Three ratios per tech

Efficiency, productivity and overall, side by side.

Team totals

Calculated from summed hours, so a tech with more hours weighs more.

Clock-data check

Warns when hours on jobs exceed hours available.

Copy the results

One click copies a plain-text summary for a team meeting.

Private

Tech names and hours never leave your browser.

Efficiency
flagged hours ÷ hours clocked on jobs
Productivity
hours clocked on jobs ÷ hours available
Overall (proficiency)
flagged hours ÷ hours available = efficiency × productivity
Naming
Varies by shop and software; some swap efficiency and productivity
FAQ

Questions about the technician efficiency calculator

How do you calculate technician efficiency?
Divide the hours the tech flagged (the labor hours on their repair orders) by the hours they were clocked on those jobs. A tech who flags 48 hours in 40 clocked hours is 120% efficient.
What is the difference between efficiency and productivity?
Efficiency is how fast the work gets done compared with the hours sold. Productivity is how much of the time at work is spent on vehicles, rather than waiting for parts, approvals or a bay. Some shops and management systems use the words the other way round, so check the definition in your report.
Can efficiency be over 100%?
Yes. A skilled tech on flat-rate work often beats the labor time, so flagged hours exceed clocked hours. Productivity can't honestly exceed 100%, because nobody spends more time on cars than they're at work.
What are available hours?
The hours the technician was at work and paid: their attendance or clock-in time for the day, not counting lunch. Use the same period for all three numbers.
What is overall or proficiency?
Flagged hours divided by available hours: hours sold per hour at work. It's efficiency multiplied by productivity, and it's the one that ties most closely to labor sales.
Keep going

Guides and features for this

Flat rate vs hourly tech payGuideAuto repair shop KPIsGuideDispatch board and My dayHelp centerDispatch board with one row per techBayRobinAll guides on pricing and shop numbersTopic guides
Sources

Where the formulas and rules come from

Checked October 2026. Definitions vary by shop and management system. These are calculations, not benchmarks.

Link to this tool

Useful for your team or your readers? Paste this into a blog post, forum or resource page.

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