Notes for a busier shop
Practical guides for auto repair shop owners: answering every call, filling your bays, getting estimates approved, getting paid faster and earning more reviews.
Guides
Missed Calls at an Auto Repair Shop: What They Cost
What industry call data says about missed calls at auto service shops, a formula to put a dollar figure on yours, and …
Guides
How to Set Your Auto Repair Labor Rate (2026)
A cost-based way to set your shop's labor rate, a worked example with numbers, how it compares with 2026 state averages, and …
Comparisons
Auto Repair Shop Software Pricing in 2026
Every published auto repair shop software price we could find in October 2026, the add-ons that raise the bill, and which vendors …
Guides
Auto Repair Appointment No-Shows: How to Cut Them
A practical plan for fewer empty bays: when to remind, how to get a reply, what to do when someone doesn't show, …
Guides
How a Repair Shop Can Check for Open Recalls
Check every car for open safety recalls in under a minute on NHTSA's free lookup, then tell the customer the right way. …
Guides
After-Hours Calls at an Auto Repair Shop: A Playbook
Nights and weekends: which calls can wait until morning, which can't, what to tell a caller whose car isn't safe, and how …
Comparisons
BayRobin vs Shopmonkey: Shop Software Compared (2026)
Shopmonkey is a cloud shop system with MOTOR labor data, parts ordering, a built-in phone number and a tech app. BayRobin is …
Guides
Effective Labor Rate: How to Calculate It (2026)
What effective labor rate means, how to calculate it two ways, how your ELR compares with Tekmetric's 2026 benchmarks, and the usual …
Guides
Auto Repair Text Message Templates: 26 to Copy
26 short texts for every stage of a repair visit, from booking to the review request, plus the consent basics.
Comparisons
BayRobin vs Smith.ai for Auto Repair Shops (2026)
Smith.ai sells AI and human receptionists billed per call, with a page for repair shops. BayRobin is an AI receptionist built for …