Comparisons

Tekmetric vs Shopmonkey (2026): Pricing and Features

A neutral, plan-by-plan comparison of Tekmetric and Shopmonkey: what each costs by team size, where texting, labor guides, booking and payments sit, setup and migration, and which suits which shop. Prices checked 30 October 2026.

Ijharul Islam October 30, 2026 6 min read

Tekmetric suits bigger teams, because it prices per shop with unlimited users from $199 a month. Shopmonkey suits small teams that want two-way texting, a phone number and parts ordering on the entry plan, from $239 a month with three users. With a labor guide and texting, a six-person shop pays $439 a month on either.

More on this topic: Shop software pricing and alternatives, every guide in one place.

We compared the two on the pricing, feature and FAQ pages each publishes, read on 30 October 2026. Each vendor's full plan breakdown is in Tekmetric pricing and Shopmonkey pricing.

The short answer

Pick Tekmetric if you have seven or more people, want the labor guide without texting (Grow, $349), or prefer per-shop pricing with unlimited users. Pick Shopmonkey if you have five or fewer people and want texting, reminders, a phone number and parts ordering from $239, or MOTOR and ALLDATA on Clever ($399). With booking added, both land near $750 to $790 a month.

Key takeaways

Tekmetric: $199, $349 or $439 a month per shop, unlimited users. Shopmonkey: $239, $399 or $499 a month with 3, 4 or 5 users, $20 per extra user.
Two-way texting is on every Shopmonkey plan; on Tekmetric it starts on Scale ($439).
Labor guides start on Tekmetric Grow ($349) and Shopmonkey Clever ($399, MOTOR and ALLDATA).
Reminders are included on every Shopmonkey plan; on Tekmetric they're in the $345 Marketing add-on. Online booking is an add-on at both.
Shopmonkey charges a one-time $500 for migration; Tekmetric lists no fee but doesn't publish the cost.

Disclosure: we make BayRobin, an AI receptionist and front office for independent repair shops, and show where it fits. Everything here works without it. Figures from other companies come from their public pages, checked in October 2026 and linked at the end.

How do Tekmetric and Shopmonkey prices compare?

Published prices on 30 October 2026. Both offer about 10% off for yearly billing.

Tier	Tekmetric	Shopmonkey
Entry	Start: $199/month ($179 yearly), unlimited users	Basic: $239/month ($215 annual), 3 users
Middle	Grow: $349/month ($309 yearly)	Clever: $399/month ($359 annual), 4 users
Top	Scale: $439/month ($409 yearly)	Genius: $499/month ($449 annual), 5 users
Groups	Enterprise, quoted; Multi-Shop $70/month per shop	Multi-Shop, quoted
Extra users	Included	$20/month each
Booking and marketing add-on	Marketing, $345/month	CRM Essentials, $314–$349/month
Setup and migration	No fee listed; migration cost not published	No setup fee; $500 one-time migration

Which is cheaper for your team size?

For a shop that wants a labor guide and two-way texting, the cheapest tier with both is Tekmetric Scale and Shopmonkey Clever. Our arithmetic at monthly prices:

People on the system	Tekmetric Scale	Shopmonkey Clever
3	$439	$399
4	$439	$399
6	$439	$439
8	$439	$479
10	$439	$519

Two other common cases: a shop that wants texting but builds estimates from its own canned jobs pays $239 on Shopmonkey Basic against $439 on Tekmetric Scale. A shop that wants a labor guide but not texting pays $349 on Tekmetric Grow, against at least $399 on Shopmonkey. Tekmetric's Marketing add-on also lists two-way texting, so a Grow shop buying Marketing may not need Scale; ask in the demo.

How do Tekmetric and Shopmonkey compare feature by feature?

	Tekmetric	Shopmonkey
Inspections	Every plan	Two templates on Basic; unlimited from Clever
Labor guide	From Grow; ALLDATA is in its integration list	MOTOR parts and labor and ALLDATA from Clever; MOTOR diagrams and procedures on Genius
Two-way texting	Scale, or in the Marketing add-on	Every plan, with email
Phone	Phones: a RingCentral integration that shows the caller's records; price not published	Built-in phone number and call forwarding on every plan; the Front Desk Concierge in CRM Essentials answers calls and books
Reminders and online booking	Marketing add-on ($345)	Reminders on every plan; online booking in CRM Essentials
Reviews	Google reviews in Marketing	Google Reviews manager on Genius; Reviews Manager in CRM Essentials
Parts ordering	Integrations including PartsTech and Advance Auto Parts	PartsTech, RepairLink and Nexpart on every plan
Payments	Add-on, price not published; buy now, pay later through Affirm, Klarna and Sunbit; included in Enterprise	Every plan, including buy now, pay later; processing rates on request; card reader $299 + $10/month
Accounting	Not shown on its pricing page; ask	QuickBooks Online from Clever; built-in Accounting add-on $89–$99/month
Technicians	Technician board on Scale	iOS and Android technician app on every plan
Trial	Demos and self-guided tours, no free trial	30-minute demo; no trial mentioned

When is Tekmetric the better choice?

You have seven or more people who'll log in: unlimited users make Scale cheaper than Shopmonkey Clever from seven users up.
You want a labor guide but texting can wait: Grow is $349, against $399 for Shopmonkey's first labor-guide tier.
You run several locations and want a published per-shop add-on ($70 a month) rather than a quote.

When is Shopmonkey the better choice?

You have five or fewer people and want two-way texting, reminders, a phone number and parts ordering from the entry plan.
You want MOTOR and ALLDATA data and a technician app.
You want payments and buy now, pay later on every plan, with a published card reader price.

What about missed calls?

Neither includes an AI receptionist in its plans. Shopmonkey's Front Desk Concierge, in CRM Essentials, answers calls and books appointments; Tekmetric Phones shows who's calling but doesn't answer for you. If calls going to voicemail is your main problem, an AI receptionist on the shop line can sit in front of either system. Before you switch, see what moving involves on our switching from your shop software page, and price every option in auto repair shop software pricing 2026.

Frequently asked questions

Is Tekmetric cheaper than Shopmonkey?

On the entry plan, yes: $199 against $239. With a labor guide and texting, they're equal at six users ($439 a month) and Tekmetric is cheaper above that, because it doesn't charge per user.

Which has two-way texting on the cheapest plan?

Shopmonkey: every plan, including Basic at $239. Tekmetric's two-way texting starts on Scale at $439.

Which has the better labor guide?

Shopmonkey uses MOTOR, with ALLDATA as well, from Clever. Tekmetric includes a labor guide from Grow and lists ALLDATA among its integrations. Try both on your own vehicles in a demo.

Do Tekmetric and Shopmonkey charge setup fees?

Neither lists a setup fee. Shopmonkey charges a one-time $500 for data migration; Tekmetric migrates from more than 150 systems but doesn't publish the cost.

Do they have free trials?

No free trial is offered by Tekmetric, which gives demos and self-guided tours. Shopmonkey's pricing page offers a demo and doesn't mention a trial.

Where BayRobin fits

If your problem is missed calls rather than the shop system, BayRobin's AI receptionist answers and books them. BayRobin is $149, $249 or $399 a month for 3, 8 or 20 users, with every feature on every plan and AI call time paid from monthly credits; it doesn't connect to either system. BayRobin is free until your first 10 booked jobs, no card up front. Start free or see pricing.

Sources

Competitor details in this post were checked against these public pages in October 2026. Products and prices change, so confirm with each vendor before you decide.

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