Shopmonkey Pricing (2026): Plans, Users and Add-Ons
What Shopmonkey's Basic, Clever and Genius plans cost monthly and on annual pricing, what each tier lacks, what extra users, CRM Essentials, accounting and the card reader add, and the fees Shopmonkey only quotes. Checked 30 October 2026.
Shopmonkey costs $239 a month for Basic with 3 users, $399 for Clever with 4 and $499 for Genius with 5, or $215, $359 and $449 a month on annual pricing. Extra users are $20 a month each. CRM Essentials, with online booking and the Front Desk Concierge, adds $314 to $349 a month, and data migration is a one-time $500.
More on this topic: Shop software pricing and alternatives, every guide in one place.
We read Shopmonkey's pricing page, including its compare table, add-ons and FAQ, on 30 October 2026. Below: every plan, what each tier leaves out, what a team of your size pays, the add-ons and fees, and what Shopmonkey doesn't publish. Every vendor side by side is in auto repair shop software pricing 2026.
The short answer
Shopmonkey Basic is $239/month ($215 on annual pricing) with 3 users, Clever $399 ($359) with 4 and Genius $499 ($449) with 5; extra users are $20/month. MOTOR labor, ALLDATA and unlimited inspections start on Clever. CRM Essentials adds online booking, reviews and the Front Desk Concierge for $314 to $349 a month, and migration is $500 once.
Key takeaways
- Every plan includes two-way text and email, a built-in phone number, parts ordering, payments and the technician app.
- Basic gets two inspection templates; MOTOR labor and parts, ALLDATA, inventory and QuickBooks Online start on Clever.
- Plans include 3, 4 or 5 users; each extra user is $20 a month, so team size moves the price more than at per-shop vendors.
- Online booking and the Front Desk Concierge are in CRM Essentials ($314 to $349 a month), not in any plan.
- A one-time $500 data migration fee applies; payment processing rates are "call for pricing".
Disclosure: we make BayRobin, an AI receptionist and front office for independent repair shops, and show where it fits. Everything here works without it. Figures from other companies come from their public pages, checked in October 2026 and linked at the end.
How much does Shopmonkey cost per month?
The pricing page has a Monthly / Annual toggle and says annual pricing saves up to 10%. Yearly totals and savings are our arithmetic.
| Plan | Users included | Monthly | Annual (per month) | Annual total | Saving a year |
|---|---|---|---|---|---|
| Basic | 3 | $239 | $215 | $2,580 | $288 |
| Clever | 4 | $399 | $359 | $4,308 | $480 |
| Genius | 5 | $499 | $449 | $5,388 | $600 |
| Multi-Shop | Bulk licenses | Custom | Custom | Quoted | — |
What does each Shopmonkey plan include, and what does it lack?
| Plan | What it includes | What it still lacks |
|---|---|---|
| Basic ($239) | Two-way text and email, built-in phone number and call forwarding, appointments and reminders, digital authorizations, parts lookup and ordering (PartsTech, RepairLink, Nexpart), payments and buy now, pay later, the iOS and Android app, 30+ reports; two inspection templates | Unlimited inspections, inventory, purchase orders, time clock, MOTOR parts and labor, ALLDATA, QuickBooks Online |
| Clever ($399) | Adds unlimited inspections, custom workflow, purchase orders, time clock, inventory, MOTOR parts and labor, ALLDATA, QuickBooks Online | Automated estimate follow-ups, coupons, Google Reviews manager, MOTOR diagrams and procedures |
| Genius ($499) | Adds automated estimate follow-ups, coupons manager, inactive work orders, Google Reviews manager, MOTOR diagrams and procedures | Multi-location reporting; online booking and the Front Desk Concierge (CRM Essentials) |
| Multi-Shop (quote) | Adds multiple locations and franchises, multi-shop reporting, account management, custom training and implementation | A published price |
Basic is the cheapest way to get two-way texting among the big cloud systems, but a shop that writes estimates from labor times needs Clever: MOTOR and ALLDATA aren't on Basic.
How much do extra Shopmonkey users cost?
$20 a month per user at a single location; multi-location user pricing is by agreement. Here's what each plan costs by team size (our arithmetic, monthly billing):
| Team size | Basic (3 included) | Clever (4 included) | Genius (5 included) |
|---|---|---|---|
| 3 | $239 | $399 | $499 |
| 5 | $279 | $419 | $499 |
| 8 | $339 | $479 | $559 |
| 10 | $379 | $519 | $599 |
Tekmetric and Shop-Ware price per shop with unlimited users, so a bigger team narrows Shopmonkey's lead on Basic; see Tekmetric vs Shopmonkey.
What do Shopmonkey's add-ons and fees cost?
| Add-on or fee | Price | Notes |
|---|---|---|
| CRM Essentials | $349 or $314/month | Reviews, campaigns, online booking and the Front Desk Concierge, which answers calls and books appointments |
| Accounting (built in) | $99 or $89/month | Accounting software inside Shopmonkey |
| Bookkeeping | $349 or $314/month | A dedicated bookkeeper who closes your books |
| Heavy Duty | Custom pricing | Class 4–8 truck lookups and labor |
| Card reader | $299 + $10/month per device | Cellular connection another $10/month per device |
| Card processing | Call for pricing | Online and in-person fees aren't published |
| QuickBooks Desktop | "Additional fee" | Clever and up; QuickBooks Online is included from Clever |
| Data migration | $500 one-time | The FAQ adds that in-person training may also cost extra |
The add-ons show two prices without saying which is which. We read the higher one as the monthly price and the lower as annual, because the lower is 10% less, matching the plans; confirm with Shopmonkey. Its FAQ says there are no fees to set up or get started.
What does Shopmonkey really cost a typical shop?
| What the shop wants | Plan and add-ons | Monthly | First-year one-time costs |
|---|---|---|---|
| Four people, MOTOR labor times | Clever | $399 | $500 migration |
| Six people, labor times, estimate follow-ups, review manager | Genius + 1 user | $519 | $500 migration |
| The same, plus online booking and the Front Desk Concierge | Genius + 1 user + CRM Essentials | $868 | $500 migration |
| Add one card reader | + reader | +$10 | +$299 |
Our arithmetic at monthly prices. To see how much gross profit a repair order needs to carry that bill, try our repair order gross profit calculator.
What doesn't Shopmonkey publish?
- Card processing rates, Multi-Shop pricing, Heavy Duty pricing and the QuickBooks Desktop fee.
- Which add-on figure is monthly and which annual.
- Answers on cancellation, mid-month plan changes and what happens to your data if you leave: the pricing page lists those questions, but the answers weren't in the page we could read.
- A free trial: the page offers a 30-minute demo walkthrough instead.
Frequently asked questions
How much does Shopmonkey cost per month?
$239 for Basic (3 users), $399 for Clever (4 users) and $499 for Genius (5 users), or $215, $359 and $449 a month on annual pricing, as of 30 October 2026. Multi-Shop is quoted.
How much is an extra Shopmonkey user?
$20 a month per user at a single location. Multi-location user pricing is agreed with Shopmonkey.
Which Shopmonkey plan includes MOTOR labor guides?
Clever and Genius. Basic has parts ordering and texting but no MOTOR parts and labor or ALLDATA.
Does Shopmonkey have setup or migration fees?
Its FAQ says there are no setup fees, and the pricing page lists a one-time $500 data migration fee. In-person training may cost extra.
How much is Shopmonkey CRM Essentials?
The pricing page shows $349 and $314 a month without labels; we read $349 as monthly and $314 as annual. It adds online booking, reviews, campaigns and the Front Desk Concierge.
Does Shopmonkey answer phone calls?
Every plan has a built-in phone number and call forwarding. The Front Desk Concierge in CRM Essentials answers calls and books appointments.
Where BayRobin fits
If you're pricing CRM Essentials mainly to get calls answered and booked, BayRobin's AI receptionist does that on every plan, with online booking and reminders included. BayRobin is $149, $249 or $399 a month for 3, 8 or 20 users, with every feature on every plan and AI call time paid from monthly credits. It has no labor guide or parts ordering, and it doesn't connect to Shopmonkey; see BayRobin vs Shopmonkey. BayRobin is free until your first 10 booked jobs, no card up front. Start free or see pricing.
Related: Shopmonkey alternatives, Tekmetric vs Shopmonkey, BayRobin vs Shopmonkey, auto repair shop software pricing 2026, repair order gross profit calculator.
Sources
Competitor details in this post were checked against these public pages in October 2026. Products and prices change, so confirm with each vendor before you decide.
More on Shop software pricing and alternatives
Tekmetric Alternatives (2026): 9 Options, Real Prices
Shopmonkey Alternatives (2026): 9 Options, Real Prices
Tekmetric Pricing (2026): Every Plan, Add-On and Fee
Shop-Ware Pricing (2026): Packages, Add-On and Fees
Tekmetric vs Shopmonkey (2026): Pricing and Features
