Shop-Ware Pricing (2026): Packages, Add-On and Fees
Shop-Ware's four packages monthly and annually, what each one leaves out, the $249 CRM and scheduler add-on, the fees Shop-Ware mentions without amounts, and what a typical shop pays. Checked 30 October 2026.
Shop-Ware costs $279 a month for Startup, $389 for Pro, $499 for Master and $999 for Ultimate+, or $251, $350, $449 and $899 a month billed annually, per location with unlimited users. CRM and the online service scheduler are a $249 a month add-on unless you're on Ultimate+. Migration, Accounting Link and payment fees apply, but their amounts aren't published.
More on this topic: Shop software pricing and alternatives, every guide in one place.
We read Shop-Ware's packages page and FAQ on 30 October 2026. Below: every package, what each lacks, the add-on and fees, and what a typical shop pays. For every vendor side by side, see auto repair shop software pricing 2026.
The short answer
Shop-Ware Startup is $279/month ($251 annual), Pro $389 ($350), Master $499 ($449) and Ultimate+ $999 ($899), per location with unlimited users and no annual contract required. Unlimited texting and the MOTOR labor guide start on Pro. Online scheduling and CRM cost $249 a month extra below Ultimate+, so Pro with the add-on is $638 a month.
Key takeaways
- Every package has unlimited users, which makes Shop-Ware cheaper per head than user-capped plans for bigger teams.
- Startup has only limited two-way texting; unlimited texting, the MOTOR labor guide and the parts catalog start on Pro ($389).
- CRM and the online service scheduler are in Ultimate+ or a $249 a month add-on.
- Data migration, Accounting Link and payment transaction fees apply, but Shop-Ware doesn't publish the amounts, or the AI Receptionist's price.
- Month to month is available; annual billing is about 10% cheaper.
Disclosure: we make BayRobin, an AI receptionist and front office for independent repair shops, and show where it fits. Everything here works without it. Figures from other companies come from their public pages, checked in October 2026 and linked at the end.
How much does Shop-Ware cost per month?
From Shop-Ware's packages page on 30 October 2026; yearly totals are our arithmetic.
| Package | Monthly | Billed annually (per month) | Annual total | Saving a year |
|---|---|---|---|---|
| Startup | $279 | $251 | $3,012 | $336 |
| Pro | $389 | $350 | $4,200 | $468 |
| Master | $499 | $449 | $5,388 | $600 |
| Ultimate+ | $999 | $899 | $10,788 | $1,200 |
Prices are per location. Multi-shop groups get tailored pricing from Shop-Ware's sales team. No annual contract is required.
What does each Shop-Ware package include, and what does it lack?
| Package | What it adds | What it still lacks |
|---|---|---|
| Startup ($279) | Unlimited users, AI Parts Matrix, DVX inspections, Maintenance Builder, limited two-way texting, Shop-Ware Payments | Unlimited texting, MOTOR labor guide, parts catalog, OE specs, API connections, AutoWrite |
| Pro ($389) | Unlimited two-way texting, MOTOR labor guide, native parts catalog, OE specs, API connections, batch payments, AutoWrite AI writing assistant | Business analytics, inventory value tracking, CRM and online scheduling |
| Master ($499) | Business Analytics Suite, monthly inventory value and gross profit tracking, coaching dashboards | Website, SEO, call tracking, CRM and online scheduling |
| Ultimate+ ($999) | Website, SEO, Google Ads enablement (management fee and ad budget extra), call tracking, CRM, online service scheduler | — |
Shop-Ware's FAQ calls Pro the most popular starting point, for its unlimited texting, MOTOR labor guide and batch payments.
What do Shop-Ware's add-on and fees cost?
| Item | Price | Notes |
|---|---|---|
| CRM + Online Service Scheduler | $249/month | Automated messages, service reminders, thank-yous, offers and online scheduling on your website; included in Ultimate+ |
| Data migration | Not published ("fees may apply") | From more than 150 shop systems |
| Accounting Link | Not published ("fee applies") | Accounting integration |
| Shop-Ware Payments | Transaction fees, not published | Included from Startup |
| AI Receptionist | Not published | Answers calls, takes scheduling and appointment requests inside Shop-Ware, escalates when a person is needed |
Onboarding takes about 30 days on average with a Customer Success Specialist, according to the FAQ. There's no free trial listed; Shop-Ware offers a 15-minute demo.
What does Shop-Ware really cost a typical shop?
| What the shop wants | Package and add-ons | Monthly | Annual billing |
|---|---|---|---|
| Labor guide and unlimited texting | Pro | $389 | $350 |
| Plus online scheduling and CRM | Pro + $249 add-on | $638 | $599 |
| Analytics, scheduling and CRM | Master + $249 add-on | $748 | $698 |
| Website, SEO and call tracking as well | Ultimate+ | $999 | $899 |
Our arithmetic; the add-on is shown at $249 in both columns because no annual price is listed for it. With unlimited users, a 10-person team on Pro works out to about $39 a person a month. Migration, Accounting Link and payment fees come on top. To check your parts pricing before you build a matrix in a new system, see our parts markup calculator.
What doesn't Shop-Ware publish?
- The amounts of the data migration, Accounting Link and payment transaction fees.
- The price of the AI Receptionist and of Messenger.
- Multi-shop pricing.
Ask for each in writing before you sign, and ask whether annual billing can be cancelled mid-term; the page doesn't say.
Frequently asked questions
How much does Shop-Ware cost?
$279, $389, $499 or $999 a month for Startup, Pro, Master and Ultimate+, or $251, $350, $449 and $899 a month billed annually, per location, as of 30 October 2026.
Does Shop-Ware charge per user?
No. Every package includes unlimited users. Pricing is per location.
Which Shop-Ware package has the MOTOR labor guide?
Pro and above. Pro also adds unlimited two-way texting and the native parts catalog.
Does Shop-Ware have online booking?
Yes, through the CRM and Online Service Scheduler: included in Ultimate+, or $249 a month on the other packages.
Does Shop-Ware require a contract?
No annual contract is required; month-to-month plans are available, and annual billing is discounted.
How much is Shop-Ware's AI Receptionist?
Shop-Ware doesn't publish its price. Its page says it answers calls, handles scheduling requests and escalates calls to staff.
Where BayRobin fits
If what you'd buy the scheduler add-on for is booking the calls you miss, BayRobin's AI receptionist answers and books them, with online booking and reminders included. BayRobin is $149, $249 or $399 a month for 3, 8 or 20 users, with every feature on every plan and AI call time paid from monthly credits. It has no labor guide or parts catalog, and it doesn't connect to Shop-Ware; see BayRobin vs Shop-Ware. BayRobin is free until your first 10 booked jobs, no card up front. Start free or see pricing.
Related: BayRobin vs Shop-Ware, Tekmetric alternatives, auto repair shop software pricing 2026, best auto repair shop software 2026, switching from your shop software.
Sources
Competitor details in this post were checked against these public pages in October 2026. Products and prices change, so confirm with each vendor before you decide.
More on Shop software pricing and alternatives
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The Best Auto Repair Shop Software in 2026
Tekmetric Alternatives (2026): 9 Options, Real Prices
