Notes for a busier shop
Practical guides for auto repair shop owners: answering every call, filling your bays, getting estimates approved, getting paid faster and earning more reviews.
Guides
Text Messaging for Auto Repair Shops: Setup and Rules
How to set up texting for an auto repair shop: 10DLC or toll-free registration, consent, opt-outs under the FCC's 2026 order, quiet …
Guides
Local Services Ads for Auto Repair Shops (2026 Guide)
How Google Local Services Ads work for auto repair shops in 2026: the Google Verified badge, screening, which leads you pay for, …
Guides
How to Hire an Auto Mechanic: Steps and Job Ad
A step-by-step guide to hiring an auto mechanic: define the level, post a job ad with pay, screen, run a working interview, …
Guides
Flat Rate vs Hourly Pay for Auto Technicians
How flat-rate, hourly and hybrid technician pay plans compare, with BLS wage data, worked payroll examples and the overtime rules that apply …
Guides
Fleet Accounts for Auto Repair Shops: How to Win Them
How an independent shop wins and keeps fleet accounts: who to approach, how fleet management networks approve and pay, the terms to …
Guides
Oil Change Club and Auto Repair Membership Programs
Real oil change club prices, the math for pricing your own maintenance membership, prepaid vs monthly billing, and the auto-renewal rules to …
Guides
Auto Repair Warranty Policy: Template and Terms
A copy-ready auto repair warranty policy, the terms repair networks publish, what the FTC says about written warranties, and a comeback process.
Guides
Shop Supplies Fee in Auto Repair: Rules and Rates
How to set a shop supplies fee from your own consumables spend, which states restrict or require disclosure of it, and how …
Guides
Auto Repair Diagnostic Fee: Should Your Shop Charge?
How to set an auto repair diagnostic fee from your labor rate, whether to credit it toward the repair, what state rules …
Guides
Auto Repair Shop Phone Script: Word-for-Word Examples
Word-for-word phone scripts for service writers: the greeting, the five questions to ask on every call, booking, price questions and the close.