Posts tagged “Estimates”
Practical guides for auto repair shop owners: answering every call, filling your bays, getting estimates approved, getting paid faster and earning more reviews.
Guides
Auto Repair Estimate Laws by State: 10-State Guide
Written estimate, authorization and over-the-estimate rules in California, Florida, Massachusetts, New Jersey, New York, Ohio, Pennsylvania, Washington, Maryland and Connecticut, from the …
Guides
How to Explain Repairs to Customers: Talk Tracks
Word-for-word talk tracks for service advisors: how to prioritize findings, use inspection photos, explain in plain language, present price and handle "let …
Guides
Shop Supplies Fee in Auto Repair: Rules and Rates
How to set a shop supplies fee from your own consumables spend, which states restrict or require disclosure of it, and how …
Guides
Digital Vehicle Inspection (DVI): How to Run One
A digital vehicle inspection turns a tech's findings into rated items with photos the customer can see. Here's a checklist, rating rules …
Guides
How to Write an Auto Repair Estimate Customers Approve
What goes on an auto repair estimate, a sample with real math, how to order it by priority, and how to record …